Key Responsibilities:

• Monitor and track chronic or repetitive defects based on PIREPs, MIREPs, Crew Calls, and Skywise health monitoring system.
• Cross-check aircraft technical log repetitive defects and Non-Essential Furnishings (NEF) items.
• Review Significant Maintenance Reports (SMR) and Class 3 faults to identify early failure trends.
• Ensure rectification methods align with previous repair attempts based on Fleet Airworthiness Directives (FAD) experience.
• Manage NEF-referenced defects to minimize extension requests and ensure timely repairs.
• Oversee component replacements, including troubleshooting through swapping/robbing methods.
• Provide detailed troubleshooting guidance to assist in routine aircraft defect analysis.
• Liaise with Line Maintenance, MCC Controllers, and Line Planning teams to schedule aircraft ground time for rectification.
• Work closely with Materials and Component Repair/Overhaul teams to reduce ‘No Fault Found (NFF)’ occurrences.
• Ensure the Reliability Department is informed of emerging adverse reliability trends.
• Coordinate with the Material Team to resolve spare parts and tooling shortages.
• Generate and distribute reports & statistics for defect analysis to support the Continuous Airworthiness Surveillance System (CASS) program.
• Escalate critical defects that fall outside the troubleshooting/rectification process.

Education:

• Bachelor’s degree in aviation maintenance, Engineering, or a related field.
• OR: Aviation-related diploma with a GACA License.

Experience:

• Minimum 5 years of experience as a certifying aircraft professional.
• At least 2 years of experience as an MCC Controller.

Technical Skills & Knowledge:

• Strong understanding of GACAR regulations.
• Proficiency in AIRBUS WORLD and related technical manuals.
• Experience working with AMOS maintenance software.

Soft Skills:

• Problem-solving and analytical thinking.
• Excellent communication skills.
• Time management and organizational skills.
• Attention to detail and accuracy.
• Strong teamwork and collaboration abilities.